Privacy Policy

Rise Her Collective Privacy Policy
Last updated: 19/11/2025
 
Rise Her Collective (“RHC”, “we”), based in the United Kingdom, processes all personal data in compliance with UK Data Protection Laws and the General Data Protection Regulation (GDPR). This policy explains what data we may collect, how we use it, and your rights.
 
1. Information we collect
 
We may collect a range of personal data, including but not limited to:
• Name and surname
• Email address and phone number
• Company information, sector, business details
• Event and programme registration data
• Membership information and form submissions
• Usage data (cookies, interactions, website behaviour)
• Payment or billing information (processed through secure payment providers)
 
Your data may be processed through platforms such as HubSpot, Zoom, Google Meet, Luma, Eventbrite, Mailchimp, and similar community and communication tools.
 
2. How we use your data
 
We may process your data to:
• Manage event, training, and programme registrations
• Operate and manage memberships
• Send community updates, newsletters, and communications
• Improve our platform and services
• Comply with legal and security requirements
 
3. Sharing of data
 
We may share your data with:
• Third-party tools used for community management and communication
• Payment service providers
• Legal authorities when required
We do not sell personal data.
 
4. Data retention
• When you cancel your membership, your data may be deleted or anonymised.
• Under UK legal requirements, sales and billing records must be retained for 7 years.
• We do not store personal data longer than necessary.
 
5. Your rights
 
Under GDPR and UK Law, you have the right to:
• Access your data
• Request correction
• Request deletion (“right to be forgotten”)
• Object to processing
• Request data portability
For requests: info@risehercollective.com
 
6. Security
 
Your data is protected using industry-standard security measures, including:
• Secure servers
• Access control and authentication
• Regular security updates
• Restricting access to authorised personnel only
 
7. Cookies
 
We may use cookies to improve your experience. You can control cookie settings through your browser.

Rise Her Collective – Data Retention Policy
Last updated: 19 November 2025
 
This Data Retention Policy explains how long Rise Her Collective (“RHC”, “we”, “our”) keeps different categories of personal data and the legal basis for doing so.
RHC is based in the United Kingdom and complies with UK GDPR, the Data Protection Act 2018, and HMRC record-keeping requirements.
 
1. Purpose of this policy
We retain personal data only for as long as it is necessary to:
• operate our programmes, events, memberships and community activities,
• meet legal, accounting and tax obligations,
• resolve disputes or issues, and
• maintain accurate administrative and financial records.
When data is no longer required, it is securely deleted or anonymised.
 
2. Retention periods
The following retention periods reflect legal requirements and operational needs.
 
A) Financial and transaction data (HMRC requirement)
Retention period: 6 years + the current tax year (up to 7 years total)
Includes:
• invoices
• transaction history
• payment confirmations
• receipts
• donation/payment records
• accounting spreadsheets
Legal basis: HMRC requires financial records to be retained for a minimum of 6 years.
 
B) Membership data
We retain membership data for as long as an individual:
• remains an active member (free or paid), or
• has a valid communication opt-in that allows us to send community updates, programme information or relevant content.
 
If a membership ends and there is no remaining opt-in or operational purpose, we retain the data for an additional 12 months for administrative and audit reasons. After this period, the data is securely deleted or anonymised, unless the record is part of HMRC-required financial data.
 
C) Event and programme registration data
We retain event and programme registration data only for as long as it continues to serve a clear operational purpose. This includes managing the event, confirming attendance, sending follow-up materials, producing reports, analysing participation and improving future programmes.
 
Event registration data is typically retained for up to 24 months.
This includes:
• sign-up details
• attendance records
• registrations via Zoom, Google Meet, Luma, Eventbrite or similar platforms
 
If the operational or reporting purpose ends earlier, the data will be deleted or anonymised sooner.
If limited information must be retained for legal, audit or safeguarding reasons, we keep only the minimum necessary data.
 
D) Marketing communications (email lists)
Retention period: until the individual unsubscribes
Includes:
• newsletter subscriptions
• email consent records
After an unsubscribe request, consent records are retained for 12 months for compliance purposes.
 
E) General enquiries (contact forms and emails)
Retention period: 12 months
Includes general communication and enquiries not linked to membership, finance or event operations.
 
F) Website usage data and cookies
Retention period:
• Analytics cookies: up to 14 months
• Security logs: up to 12 months
 
G) Staff, contractor or volunteer data (if applicable)
Retention period: period of engagement + 6 years
Standard UK employment practice.
 
3. Deletion and anonymisation
When the retention period expires, data is:
• securely deleted from our systems and third-party platforms, or
• anonymised so that individuals can no longer be identified.
Anonymised data may be kept for long-term analysis or reporting.
 
4. Data security
We protect all retained data using industry-standard security measures, including:
• SSL/TLS encryption
• secure servers and encrypted platforms
• access controls and authentication
• restricted access for authorised personnel only
• regular system updates and monitoring
• secure storage and backups
• revoking access when staff/volunteers leave
 
5. Your rights
You have the right to:
• access your personal data,
• request corrections,
• request deletion (subject to legal requirements),
• restrict or object to processing,
• request data portability.
 
To submit a request, contact us at: info@risehercollective.com